Baker Creek Heirloom Seeds Reviews

Been waiting on two packets of viola seeds, I love the free shipping that Baker Creek offer, my seeds didn't show. I finally got a slip in my mail box saying that if I want my packets of seeds I need to pay the post office 4.15 cents. No. I messaged Baker Creek and they just try brushing it off...Just go ahead and pay the USPS fee and we will reimburse you. No. Those seeds can go right back to Baker Creek.

Baker Creek started out as a small, responsible company with quality, hard to find seeds but has turned into a large business with high prices, questionable seed and an online advertising campaign that has swamped my computer, filled every other site I enter with flashing pop-ups and general made doing business with them an unwanted, distasteful chore. There are plenty of real seed sources out there.

I had no problem receiving my order. But I was not impressed with the seed germination rate. I doubt I will order from them again.

Got 2 seperate and invalid tracking numbers (one DHL and one USPS) and no response from customer service!!

Order never received AND the post office said the tracking number I was given is bogus. THANK GOD I USED PAYPAL and could get a refund!!!
I wish I would have researched them before wasting my time. Lesson learned.

Horrible company!!! DO NOT BUY from them! They will not reply to you nor will they give you a refund. I got my order but only got two seeds in one of the packet. This company should be reported as a scam! These people take money from you and then run!

Absolute train wreck. My wife is a knowledgeable and experienced gardener who knows what she is doing. Placed a substantial order with Baker Seeds and without exception ALL the seeds she planted were a complete failure. Total waste of money, time and lots of effort. Avoid this company or prepare to be greatly disappointed.

I have been buying Baker Creek seeds for at least 12 years. Their seeds are consistantly healthy, fresh and viable. The price is reasonable, the shipping is free, and their catalog and selection is amazing. Even the seed packets are beautiful. Many times I have called to ask growing questions relating to my area, or ask for a suggestion of a varieties that would do well for my zone and have always had the customer service reps be friendly and helpful to me.
The growing season is short here. Since I grow a garden to feed my family, I need quality seeds that will produce food. Baker Creek has never disappointed me.

I placed my order 10/21. Nearly a month later and still no seeds received. Wrote to Customer Support in late October, they advised me to wait another week. Did so. Still no seeds. I want to say, the heck with it, it's just $10, but hey, I worked for that $10, and you didn't keep your part of the bargain. I've emailed again, but no response from them as yet. Shoddy business practices.

They took my money and ran. Never fulfilled my order. Had to fight with rude and obnoxious customer service failures over email to get a refund. They ruined the gardening season for me with their month-long b.s. Never again.

We bought winter squash seeds and they produced gourds, we bought eggplant seeds Black Beauty and Ping Tung and I wound up with a green eggplant that is shaped like a Black Beauty and colored like a Thai green eggplant. It has happened more than twice. Another time with melon seeds, with Chinese cabbage seeds and once with tomato seeds. When I complained to the company they didn't even refund or apologize. I was just told yes we had a problem with those!! Every time it does happen, I say never again..........then I cave in and am again disappointed.

Ordered my tomato 🍅 seeds , received them within a few days of placing the order , got what I paid for . I live in the same state so they were speedy . They had a cool selection and the varieties I selected I've never grown before so I'm stoked !

Placed order in the fall, did'nt think much about it with covid and other supply chain issues. Waited and waited nothing arrived and I had by this point placed a second order... still nothing on either order... Gave it some time, finally got in contact through email... Of course no phone to call to actually talk to anyone. I was told my package went "unclaimed" at PO and it was sent back. Not sure how that's possible, but OK, and I was told because the items were fall bulbs it was to late to resend.... OK, still confused, but understand anything is possible anymore. They did send the seeds, that i had placed as my second order, so that was GREAT....(so I gave them 2 stars for that) BUT NO REFUND on the BULBS, that I DID NOT RECEIVE... So trying to be fair to all involved, me and them.... I asked for at least some sort of in store/in house credit. The items were paid for in full and NEVER received. I was told their policy is NOT to offer refunds, and a store credit is a REFUND. WOW.... Just WOW!!! NEVER in my life have I heard of such a thing. SO BEWARE supply chain issues, missing package issues, anything can happen, and you WILL NOT be given proper consideration. I have seen so many you tubers give this company rave reviews.... Maybe I would have been treated better if I had a mass following to promote this company. But alas I don't.... SO..... I guess little guys don't matter.

Don't order from the UK. They will take your money, but the seeds won't be delivered.

I’m sold. Great prices, great variety, great service.
Germination is great not a problem here at all. Check them out.